Jill Erickson

 Jillerickson

Title:
Regional Customer Service Coordinator, East Coast

"Learn from yesterday, live for today, hope for tomorrow." - Albert Einstein

Linkedin Email Skype

 
Tell us about your role at TRI: 
-    Serve as main point of contact for customers  
-    Identify and anticipate needs 
-    Problem solve for customers as issues arise 
-    Communicate and follow-up on a regular basis  
-    Handle all documentation request 
-    Process orders per customer specific requirements 
-    Import/Export paperwork

Tell us a little about your family:
I live in Seattle, WA with my Husband James and my two mini-dachshunds, Dirk & Otto. I have 2 brothers, 1 sister, a brother in law, and 2 sister in laws - spread out around the country: Washington, California, Texas, Minnesota & Minneapolis.  My youngest sister in law just found out she will be attending college in Europe next year (how exciting).  I have a 16 year old nephew, a 11 year old niece, and twin nephews who are about to turn 5!

About your education or experience:
I attended Gonzaga University as a Freshman, and then transferred to Washington State University (Go Cougs) for the rest of my education.  I graduated in 2005 with a Bachelor of Arts in Communication with an emphasis in Advertising.
I have worked for TRI for 8.5 years (with a small 6 month hiatus in the middle).  I started out as a customer service representative for multiple salesmen, and now have worked 1:1 with Rich Mac for the last (almost) 7 years.

What sort of hobbies do you have?
Crafting, Bowling, Movies, Hiking, Kickball, Cooking, Travel, Golf (even though I stink at it - like really badly).

What is your favorite thing about working at TRI?
The people!  I love the people that I work with, but also love the customers & vendors that I have gotten to know over the years.  I am really lucky to work with such fantastic individuals.

What would you like people to know about you?
I am AWESOME ;)

Other than appearance, what is the first thing that people notice about you?
That I LOVE to talk!

How do you typically spend your leisure time?
I try and spend my free time with my friends and family.  My girlfriends and I try to get away on "ladies weekends" as often as possible!  Other than that my husband and I love to explore new areas... whether that be a neighborhood we have never walked through, to a drive over the border to Canada to explore another country.

© 2016 TRInternational, Inc. All Rights Reserved.